Helping law firms extract the maximum commercial value from the legal work they do is critical to success.  Jon Whittle Consulting can help firms with Marketing and Business Development strategies that will transform client value and client satisfaction - driving significant improvements in retention and acquisition of new business.   Happy clients are at the heart of any growing, successful business.

How we help.....

• Understand the strengths and weaknesses of the firm's current commercial position using industry-leading market research and client audit techniques.

• Work with the senior team to set strategies and solid tactical plans for Client Acquisition (Marketing) and Client Retention (Customer Service).

• Assist in staff training and development to improve client acquisition and retention.

• Assist in the recruitment of the required commercial talent that can drive Marketing & Sales to support the legal work of the business.

Many law firms find enormous benefit from having experienced professional voices and expert commercial skills contributing to the way in which the firm works and how decisions about the future are made.   Bringing in a non-executive with senior management experience in commercial organisations is a cost-effective way to add external thinking that can help firms improve the impact of their commercial decision-making. 

How we help.....

• Attend Partner meetings and contribute to business planning.

• Organise and manage partner planning and progress meetings.

• Work with Partners to share strategic vision and plans across firm.

• Oversee and project manage change programmes.

• Benchmark and Develop Customer Service and Marketing plans